Privacy Policy

We are committed to protecting your privacy online.

This privacy policy explains how we protect your personal information and data online, so that you can feel confident and happy to use our website. Your trust is very important to us.

Please enjoy browsing the Tiffany website. If you have any questions, please contact us on: or call us on: 01302 340662.

General Information
This website is run by R&SR Cookson Ltd trading as Tiffany (“we” and “us”). In compliance with the Data Protection Act 1998, you have full control over the information we store and the information you receive from us. This Privacy Policy explains the information R&SR Cookson Ltd collects, how we use it and what choices you have so you can experience the best service.

Why we collect your data
We want to give you the best possible experience with Tiffany and the data we hold about you helps us to expedite and personalise our service to you.

When do we collect information?
We collect your information in various ways, whether online, instore, at promotional events or by telephone when speaking to one of our members of staff. This can be by inputting your contact details when:
·       Placing an order and/or enquiry
·       Filling in the ‘contact’ form on our website
·       Subscribing to our mailing list
·       Engaging with us on social media

The Information we collect
We do not pass or share your information on to any external companies. Any information we hold is confidential.

We do not hold excessive personal data. The most information we collect from you includes: your name, email address, contact telephone number and home address.

We do not retain any payment information.

How we use this information
The information we obtain from you is used in numerous ways to give you the best service.
·       To respond to any questions or comments
·       To tailor our services to your requirements
·       To send you relevant emails/ updates about particular products and upcoming events & promotions.

Cookies Data
Depending on how you access the Tiffany website, we may use “cookies” or similar technology to track and record log data. “Cookies” are small files that are stored on your computer that can improve your experience when using the website. These can be accessed by the web server or your computer. This enables the server to deliver a page that is tailored to the user. Online security is always a concern, nevertheless Cookies don’t present a threat to privacy as they can only be used to log data that the user has voluntarily provided or that the web server already possesses.

For more information on Cookies, visit

Device Information
We may gain technical information when you visit our website. Often, we can collect information about the device you’re using, the browser you’re using and device settings. This however depends on your device settings to determine how much access we have.

To understand more about the information your device makes available to us, please directly contact your device manufacturer or check the policies on their website.

Log Data
Our server automatically stores user data (log data) each time they use the Tiffany website. From this log data, we may be able to obtain your browser types and settings, the time you spend on the website, how you navigate through the Tiffany website and Cookie data.

Email Flyer
Through our email flyer server, Mail Chimp, we collect minimum personal information including your name and email address. Users can subscribe to our regular email flyers at their own discretion through the website.

Mail Chimp Legal Privacy
If you would like to unsubscribe from our mailing list, please contact us on or call 01302 340662 or click the unsubscribe button on the bottom of any email you receive from us.

Social Media
We regularly post content on Facebook, Instagram and Twitter to promote our brand awareness and to engage with you. We will not post any information on our social media channels about any customer without their prior consent.

Further Information
If we make amendments to our Privacy Policy, please note that this page will be updated.

If you have any questions about our Privacy Policy, please call us on 01302 340662 or email us: